We do NOT provide extensions on invoices here at PaidBoom.
All invoices should be paid on DUE DATE to avoid account suspension. Accounts not paid by the due date have a 15 day grace period before account is terminated. These invoices are subjected to a 10% late fee that must be paid to reactivate the account.
We will make every attempt possible to contact you 24 hours prior to account termination. Once the account has been terminated ALL data including backups will be scrubbed from our servers. There is no recovering the data once the account is terminated.
All billing disputes must be brought to Paidboom’S attention by opening a ticket with our billing department within 7 days from the days of payment.
Cancellation requests must be submitted through the client area. To do this, open a ticket with our Billing & Accounting department.
It is your responsibility to ensure any PayPal subscriptions and/or recurring Credit Card subscriptions that you may have setup are cancelled, Paidboom will not be responsible for any funds paid to us in excess and will not refund them.
No other forms of cancellation are accepted.
Paidboom performs daily backups of shared, reseller servers; however, these backups are for Paidboom’s administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers. Paidboom does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on Paidboom’ part). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always back your site up to your personal computer! We make no guarantees about the availability of backups.